Direct Enquiries The Nationwide Disabled Access Register
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What companies say

InterContinental Hotels Group Logo

InterContinental Hotels Group

Christopher Rawstron, Vice President Operations UK and Ireland, InterContinental Hotels Group (IHG)

"At InterContinental Hotels Group, the world's largest hotel group by number of rooms, we consider accessibility to be very important. In the UK, we own, operate and franchise over 200 hotels, which include well recognised and respected brands such as InterContinental, Crowne Plaza, Holiday Inn and Express by Holiday Inn. In 2004, we committed £12.8 million in order to make physical adjustments to our owned and managed hotels, and embarked on a major employee training programme called 'Confidence To Serve All', which has just been awarded a National Training Award. We have worked hard to ensure that our hotels offer the best service to all of our guests, and working with Direct Enquiries gives us the ideal platform to attract disabled customers to our hotels nationwide."