Direct Enquiries The Nationwide Disabled Access Register
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Access Options

On this page you can change the look and feel of this website by changing the text size and colour scheme.

The settings you choose on this page will be saved for future visits. If you wish to return to the default settings, please select "Standard text" and "Standard scheme".

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Access keys information

Please note: all external links on this page open in a new browser window.

What are access keys and why are they used on Direct Enquiries?


Access keys are keyboard shortcuts which allow a visitor to a navigate around a website without having to use a mouse or other pointing device.
A pointing device is not always available or functioning so without an alternative the website would be of limited use to its viewer.
Access keys can often be quicker than using the mouse, particularly for frequent visitors who know about them.

At the time of writing (12th May 2004) there is no W3C recommended assignation of access keys - for more information regarding using access keys to achieve accessible web design please see the W3C Accessibility Guidelines at http://www.w3.org/WAI/

How do I use the access keys on Direct Enquiries?

Access keys are browser and operating system specific. A brief definition of how these work can be found below. Full details of how access keys are used in different browsers and operating systems can be found by clicking access keys implementation

Where possible Direct Enquiries uses the UK Government access key system. Full details of this and other suggested disabled access guidelines can be found at the Guidelines for UK Government websites.

Direct Enquiries access key system

Netscape Navigator Internet Explorer Takes you to...
Alt + 0 ..then 'Enter' Access Options (this page)
Alt + 1 ..then 'Enter' Direct Enquiries Home Page
Alt + 2 ..then 'Enter' Jump to 'Searching London Underground Stations' area (NB: this only works on the home page)
Alt + 3 ..then 'Enter' Jump to 'Searching Key Attractions' area (NB: this only works on the home page)
Alt + 4 ..then 'Enter' Jump to 'Searching Motability Dealers' area (NB: this only works on the home page)
Alt + 5 ..then 'Enter' Jump to 'Find a Toilet/Accessible Toilet (NB: this only works on the home page)
Alt + 6 ..then 'Enter' Direct Enquiries User Search Guide
Alt + 7 ..then 'Enter' Direct Enquiries 'Contact Us' (NB: this only works on the home page)
Alt + 8 ..then 'Enter' Direct Enquiries Terms of Use
Alt + 9 ..then 'Enter' Direct Enquiries Privacy Policy

Some other useful keyboard shortcuts

Pressing key combination...
'Tab' moves you through the different page elements.
'Backspace' moves you back through the pages you have already visited.
'Alt' + 'Right Arrow/Cursor' moves you forward through pages you have already visited.
'Ctrl' + 'Home' takes you to the beginning of the page.
'Ctrl' + 'End' takes you to the end of the page.
'Spacebar' moves the page down.
'Page Up' / 'Page Down' moves the page up and down.

The following table shows full details of implementation of access keys across different browsers and the latest operating systems.

Using access keys in various internet browsers

SystemBrowserHow to use access keys
Windows XP I.E. 6

Alt + AccessKey to put focus on the link (not visible), then Enter to activate.  

Mac OS X 10 I.E. 5.1 + Ctrl + AccessKey
Netscape 6
Netscape 7
Mozilla
Ctrl + AccessKey

Using access keys on some older operating systems

SystemBrowserHow to use access keys
Windows 98 I.E. 6 Alt + AccessKey to put focus on the link (visible), then Enter to activate
Windows 95 I.E. 4 - 5.5
Alt + AccessKey to put focus on the link (visible), then Enter to activate
Netscape 6
Netscape 7
Mozilla
Alt + AccessKey
Mac OS 9
I.E. 5 +
Ctrl + AccessKey
(some systems need Ctrl + Command + AccessKey)

Browsers/Operating Systems which don't support access keys

SystemBrowserAccess keys
Windows 95/98/XP Netscape (earlier than Netscape 6) Not supported
Mac OS 9/10 I.E. 4.5
Not supported