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Clarion Cars - DAIHATSU
84 South Street
Tarring
WORTHING
West Sussex
BN14 7LS

Telephone: 01903234363
Access and facilities
 Facilities for the visually impaired or blindAssistance dogs welcomeFacilities for the mobility impairedCustomer toilet facilitiesAccessible toiletsFacilities for hard of hearing people.Customer parking facilitiesAccessible car parkingStaff assistance availableLow Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pinLow Reception/Information counters available.Parent with pushchair accessHome visit available.Trade-in available

Access Symbols Explained:


  • Facilities for the visually impaired or blind We provide facilities for people who are visually impaired. For example: Braille formats, large print, audio tapes etc.
  • Assistance dogs welcome Assistance dogs are welcome in our premises.
  • Facilities for the mobility impaired We provide facilities for people with a mobility impairment. For example: A seating area, hand rails etc.
  • Customer toilet facilities We provide customer toilets.
  • Accessible toilets We have fully accessible toilets installed at our premises.
  • Facilities for hard of hearing people We offer facilities for hard of hearing people.
  • Customer parking facilities We provide customer car parking.
  • Accessible car parking We provide accessible car parking spaces for disabled customers.
  • Staff assistance available Our staff have been trained to offer excellent service levels, please ask if you have any particular requirements.
  • Low Payment Counters including clipboards, dropdown counters, lap trays and portable chip & pin Low payment counters or an alternative such as portable chip and pin machine, a lap tray or a clipboard.
  • Low Reception/Information counters Low Reception/Information counters available for wheelchair users.
  • Parent with pushchair access Our premises are accessible to parents with a pushchair or pram.
  • Home visit available. Home visit available for a vehicle demonstration
  • Trade-in Available
    This dealership offers the option of trading in your current car as part payment towards the Advance Payment on your new Motability Scheme car. Trading in your car is one of the many options available to you as a means of disposing of your existing car. It is important to note that a trade-in arrangement and contract is agreed between yourself and the dealer, Motability Operations has no involvement in a trade-in transaction.
Do you or your staff offer assistance to any customer who may require it? Yes
Have any of your staff had disability equality training? Yes
Do any of your staff speak an alternative language? No

Parking Provision
Do you have your own off road customer parking area? Yes
If Yes, do you have any designated accessible parking spaces? Yes
If Yes, how many accessible spaces do you have? 1 spaces
If you own your own off-road customer parking, do you have any allocated parent/child parking spaces? No
Can you get to the showroom from the car park without crossing a road? Yes

Drop Point
Is there a safe drop-off point within 50 metres of the branch? Yes
Where is the nearest safe drop-off point? There is a drop off point near to the main entrance.

Location Approach
Is the outside of the building well lit? Yes
Is there anything about the approach to your building that may cause difficulty for customers? No
Can a wheelchair user get access to all vehicles displayed on the forecourt? Yes

Entrance(s)
Do you have more than one customer entrance into your building? Yes
Which is the most accessible entrance for wheelchair users/parents with double buggies? Main
Please detail the location of the most suitable entrance for wheelchair users. Both entrances are equally accessible.

Main Entrance

Steps, Handrails and Ramps
To enter the building will a customer encounter Stairs\Steps, Ramps, Lifts or is it all level? Ramp
If ramp: is the ramp Shallow, Moderate or Steep? Shallow
Does the ramp have an appropriate handrail on both sides? No
Does the ramp have a raised edge? No
 

Main Entrance - Intercom
Do you have an intercom to attract attention? No
 

Main Entrance - Door
Is the threshold level or is there a lip more than 15mm? Level
Is the entrance via a single or double door? Double
Is the doorway wide enough for a wheelchair user to go through? Yes
Is the door able to open fully? Yes
Are the doors left open? No
Is the door automatic? No
Are the doors spring loaded? Yes
Do the doors open in or out? In and Out
Is the door revolving? No
Are the doors glass? Yes
If yes, are there any markings to prevent a visually impaired person walking into the door? Yes
 

Main Entrance - Parents with Push chairs
Parents with Push chairs Yes

Inside the building
Once inside your building can a wheelchair user get to all customer areas or make use of your service unaided? Yes
Once inside your building can a person with a mobility impairment get to all customer areas or make use of your service unaided? Yes
Can all new vehicles be inspected from within the showroom? Yes
Are you able to offer a home visit for a vehicle demonstration? Yes
May depend on the distance.
Once inside, can a wheelchair user get to the payment counters (for example low counters) or can you provide an alternative such as portable chip and pin machine, a lap tray or a clipboard? Yes
Please detail what you are able to offer? The Chip and Pin machine has an extendable lead.
Once inside, can a wheelchair user get to the reception/information counter (low counters)? Yes
Is there an accessible office or area offering privacy? Yes

Building floors
Is your business on more than one floor? No
Do you have any customer areas that people will have to use steps to get to? No

Seating
Do you have an area where people can sit down and rest should they need to? Yes
Are refreshments available? Yes
Are refreshments complimentary? Yes
Is there a play area for children? No
Is there an area where a wheelchair or pushchair can be left during a test drive? Yes

Other Services
Can you provide any other service or facility for visually impaired or blind people? Yes
Please detail the service or facilities you provide? Staff will provide assistance.
Have you got any induction loops for hard of hearing people? No
Can you offer any sign language interpreters? No
Can you provide any other service or facility for hard of hearing people or deaf people? Yes
How would you assist a hard of hearing or a deaf person, to use your business? Staff would be able to communicate with pen and paper.

Customer Toilets
Do you offer customer toilets? Yes
Have they been adapted to allow a wheelchair user to use them? Yes
Is the access to the toilets kept clear? Yes
Are the toilets on level access? Yes
Are the toilet doors automatic? No
Do the toilet doors open in, out or are they sliding? In
Can a wheelchair user get in and shut the door? Yes
Can a wheelchair be reversed alongside the toilet? Yes
Is there room for a large electric wheelchair? Yes
Are there grab rails present? Yes
Is the toilet roll holder within easy reach? Yes
Is there an assistance alarm present? No

Baby Changing Facilities
Do you provide baby changing facilities? No

Other Details
Fire Evacuation, please detail how you will meet the needs of disabled customers in the event of a fire: Customers would be evacuated through the entrance doors with staff assistance if needed.


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